What Can I Say? How to Respond to Online Reviews

By Sandra Quinn You have no doubt come across a news story about a scathing review and some business owner’s or manager’s ‘brutal’ or witty response and perhaps wondered what the correct way to deal with online reviews really is. Not many people will bother with the effort of filling in a physical comment card […]

Are You Ready for GDPR Changes?

By Sandra Quinn Over the past few weeks, your inbox has probably been inundated with emails about the new GDPR changes and how various companies will be adapting the way they do things in order to comply. “Our Terms and Conditions have changed”, “We have updated our privacy settings”, – these and other similar statements […]

Globex Call Connecting Through the Generations

By Sandra Quinn Join me for a few moments – we are going to go on a journey. Sixty years ago, you had your first child and you imagined a future filled with children and grandchildren, but never imagined that a great grandchild would arrive in your lifetime. As each little bundle of joy arrived, […]

Are Your Work Conversations Secure?

By Sandra Quinn In the past year, 56% of Irish businesses have banned the use of social media in the workplace. Research commissioned by Ricoh Ireland found that Facebook was banned in 47% of work environments, Twitter was not permitted in 36%, Instagram and Snapchat in 33% and WhatsApp in 30%. One argument for this […]

An ‘Appy’ Way to Stay Mindful

By Sandra Quinn Just for a moment, imagine your smart phone without any apps. Bleak isn’t it? Without apps, your smart phone is suddenly not all that smart, and sometimes we don’t realise just how useful and life-enhancing these apps can be. According to figures from Statista, 197 billion apps were downloaded in 2017 and […]

Technology and Business go Hand in Hand with Success

By Sandra Quinn ‘You’re stuck in the dark ages’, ‘You’re living in the past’, ‘You’ll never step into the future if you’re always looking behind you’ – these are just some of the phrases thrown at business people who fail to see the benefits of moving with the times and embracing what the future holds. […]

The Best Apps to Have on your Device

By Sandra Quinn With smartphones ever evolving, in order to keep up with current trends, the best thing to arm yourself with is an impressive list of the best apps. We know it can be an exhausting and thankless job to go trawling through the seemingly endless app stores to find the best apps, so […]

The Importance of Getting Older People Online

By Sandra Quinn Today’s world is getting increasingly more digital and things like sending letters, physically queueing up to get a form stamped and paying for major services in person with cash have all largely become things of the past, as businesses and Government agencies seek to streamline their operations and move towards further automation. […]

Knowledge is Key to Protecting Children Online

By Sandra Quinn We live in an increasingly online world where the internet is part of everyday life for most children – their reading materials are online, they watch their favourite shows online, listen to the radio online and speak to their family members abroad using the internet. As such, it is one of the […]

Do We Need Regular Digital Detoxes?

By Sandra Quinn Earlier this week, through an in-depth interview with Belinda Parmar, the founder of the tech blog Lady Geek, The Guardian revealed that someone who fought for technology was now locking away her family’s devices in a safe. In the interview, Parmar said that she wanted to address the damage that technology can […]